Rovedana
Level 2 Software Engineer (Senior Technical Support)
Lagos, Nigeria
600,000 Naira Net Monthly

Sector: IT Consultancy (Software Engineering)

Benefits: Very competitive

Job Responsibilities: 

  • Advanced Troubleshooting: Investigate and resolve complex technical issues that cannot be addressed by Level 1.
  • Root Cause Analysis: Conduct in-depth analysis to identify the underlying causes of recurring issues and implement permanent fixes to improve user efficiency.
  • Bug Fixing: Develop patches or updates to address software bugs identified through user reports or testing.
  • Performance Optimization: Identify performance bottlenecks or roadblocks, optimize codes, and improve the overall system efficiency.
  • Database Management: Perform database queries, updates, backups, and maintenance tasks to ensure data integrity and availability to ensure reduced digital carbon footprint.
  • Release Management: Assist with software releases, version control, and deployment processes.

Key Requirements:

  • HND/BSc; qualifications in software engineering, computer engineering, computer science or any relevant courses.
  • A minimum of 2-4 years work experience as a software engineer or level 1 technical support engineer.
  • Previous experience working with a notable IT consultancy company is preferred
  • Familiarity with the use of any of the following technologies/tools;
  • Web Applications: HTML, CSS, JavaScript, React.js, Angular
  • Backend Development: Java, Python, Node.js, ASP.NET
  • Database: SQL (MySQL and PostgreSQL), NoSQL (MongoDB), Oracle
  • DevOps: Git, Docker, Kubernetes, Jenkins, Grafana, AWS, MS Azure, Google Cloud Platform
  • Good customer relationship and technical problem solving skills

Working at 

Rovedana

Location
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