Rovedana
Customer/ Client Consultation Officer (With Fashion & Styling experience)
Sector: Fashion & Styling
Location: Lekki Phase 1, Lagos
Job Responsibilities:
-Consult with walk-in customers and assist with sales
-Chat, call and speak with customers via all contact points.
-Possess broad knowledge of men's fashion and styling
-Have a perfect understanding of fabric and how to style
-Perform in-line inspection and end-of-line inspection for customers attended to.
-Relate with customer to continue to drive in more sales
-Provide personalized service for customers to ensure satisfaction
-Responsible for analyzing quality reports and preparing improvement plans.
-Daily Engagement of customer and cross selling on every platform
Key Requirements:
-BSC/HND in Fashion, Business Administration Or any related field
-1-3 years experience in related roles
-Excellent written and verbal communication skills.
-Firm grasp of CRM & Digital tools.
-Excellent Interpersonal & People Management skills.